Slack Introduces Connect, a better way for companies to communicate
Image Credit: Morning Brew
In case you have not heard of Slack or know what it’s about, Slack is a proprietary business communication platform developed by American software company Slack Technologies. Slack offers many IRC-styled features, including persistent chat rooms (channels) organized by topics, private groups, and direct messaging.
Recently, Slack announced its new service which is “Slack Connect” which will allow companies to better link together and communicate inside of their Slack instance than what was possible with its shared channels feature. The product was described inside of a business-to-business context, including examples about companies needing to chat with agencies and other external vendors.
In its most basic form, Slack is well-known for internal chat functionality, helping teams talk amongst themselves. Slack Connect appears to be a progression past that idea, pushing internal communications tooling to allow companies to plug their private communication into the private communications of other organizations, linking them for simple communication while keeping the entire affair secured.
At launch, Slack Connect will not be available to free users but only for paid users. Paid users using slack will be able to start communicating with one another by simply sharing an invite link. While direct messages and channels will still be a part of Slack Connect, it will also become the one-stop location for businesses to sign contracts with partners, monitor projects, monitor check on invoices, manage purchase orders, or monitor service tickets. It’s an ambition that goes beyond just email or messaging.
Tamar Yehoshua, Slack’s chief product officer had this to say in an interview with theverge.com
“The vision for Slack has always been to build Slack Connect so that the benefits you get for channel-based communication within your own organization you’ll get when communicating with everyone,”
He also stated that
“Email has been around for decades… we wanted to build a model that addresses the limitations of email.”
We believe that this new development by Slack is going to be a game-changer because currently, over 65 million messages are sent across its platforms at its peak. Slack is already revolutionizing how communication is being done in the workplace and with the introduction of Slack Connect, they are going to be taking things to the next level and are now competing in the enterprise side of business where Microsoft dominates.